Solutions  /  Smart Office

The AI receptionist built for contractors.

Smart Office answers your business number day and night, takes down the job, texts back missed calls and sends every lead to the right rep. Our team sets it up. One monthly price, no setup fee.

How it works

Every call answered. Every lead to the right rep.

Smart Office for home-service contractors

A virtual receptionist answers your business number day and night and takes down the job. A smart dispatcher sends each lead to the rep who covers that area and that work, while the homeowner is still ready to talk. You stay on the job site. The phone stops costing you work.

01Answer

Your number, answered day and night.

A virtual receptionist answers on your own business number, 24/7. Every call opens with a recording notice, and it takes the details your team needs: name, address, the job and when it needs doing.

02Dispatch

The right lead to the right rep.

The smart dispatcher sends each lead to the rep who covers that area and that service. If nobody confirms within 15 minutes, it moves to the next person on your list.

03Follow up

A missed call gets a text back.

When a caller hangs up before the conversation starts, they get a text so the lead does not go cold. Texting turns on once carrier registration for your number is approved.

04Report

The whole pipeline on your phone.

The owner app opens on a Today screen: new leads, who has them, what is waiting. A morning brief, and a report on the first of every month.

Win

Speed wins jobs.

A homeowner with a leak calls the next contractor if nobody picks up. Every lead is in a rep's hands while the homeowner is still deciding.

Cover

Nights and weekends, handled.

Storm damage, a burst pipe, a Sunday estimate request. The call is answered, and the lead is waiting for your team.

Sell

Reps sell. They don't screen.

Every lead arrives with the address, the job and the timing, already sorted by area and type of work.

Own

No lead without an owner.

Each lead has a rep, a status and a history. If it stalls, it escalates.

Know

See what it became.

Calls in, leads sent, jobs won. Know which work and which areas bring business.

Keep

Your data stays yours.

Export everything at any time: the leads, the records and the call audio.

Missed call text back

A missed call is a lost job.

A homeowner who reaches voicemail calls the next contractor. When a caller hangs up before the conversation starts, Smart Office texts them back so the lead does not go cold, and the lead lands with a rep like any other call. Texting turns on once carrier registration for your number is approved.

By trade

Built for the trades that live on the phone.

Every trade gets the same core: your number answered, the job taken down, the lead sent to the right rep. Dispatch rules follow how your company splits work, by area and by type of job.

Roofing

AI receptionist for roofing contractors

Storm calls come in waves. Every caller is answered, and each lead goes to the rep who covers that area.

HVAC

AI receptionist for HVAC companies

A no-heat call at night is answered, the address and the problem are taken down, and the lead is waiting for your team.

Plumbing

AI receptionist for plumbers

A burst pipe does not wait for voicemail. The call is answered and the lead is with a rep while the homeowner is still deciding.

Electrical

AI receptionist for electricians

Service calls and estimate requests are sorted by type of work, so the right electrician gets the right job.

Remodeling

AI receptionist for remodelers

Kitchen, bath and whole-home inquiries arrive with the address, the scope and the timing, ready for an estimate.

ADU and new construction

AI receptionist for builders

Bigger projects, more questions. Every inquiry is captured with the details and sent to the rep who handles that work.

Plans

One monthly price. No setup fee.

Every plan includes the receptionist, dispatch with escalation, missed-call text back, the owner app and the reports. Our team does the setup.

Starter
$297a month
  • 500 call minutes
  • 1,000 texts
  • Up to 2 reps
ProRecommended
$697a month
  • Up to 5 reps
  • Live call transfer to a rep
  • 1,000 call minutes
  • 2,000 texts
Team
$1,097a month
  • 2,000 call minutes
  • 4,000 texts
  • Up to 15 reps
  • Up to 3 business numbers
  • Live call transfer
  • Quarterly review with our team

No setup fee. Billing starts the day you go live. Month to month, cancel with 30-day notice.Above the plan: $0.25 a minute and $0.03 a text, and we tell you first.

Compare

AI receptionist, answering service or a hire?

Three ways to get your phone answered. Here is how they differ for a contractor who needs leads to reach a rep fast.

Smart OfficeLive answering serviceIn-house receptionist
Answers day and nightYes, every call, 24/7YesBusiness hours
Sends each lead to the right repYes, by area and type of workUsually takes a messageDepends on the person
Texts back missed callsYesNot usuallyNo
PricingFlat monthly plan, minutes includedOften per minute or per callSalary and benefits
Owner app and reportsIncludedVariesNo
SetupDone by our team, no setup feeScripts to writeHiring and training

Answering services and hiring vary by provider and market. This is a general comparison, not a quote.

Questions

Straight answers.

What contractors ask before they switch on Smart Office.

What is an AI receptionist for contractors?

A system that answers your business phone the way a receptionist would: it greets the caller, takes down the job and passes it to your team. Smart Office adds dispatch, so each lead goes to the rep who covers that area and that type of work.

How much does Smart Office cost?

Three plans: Starter at $297 a month, Pro at $697 a month and Team at $1,097 a month. Above the plan, calls are $0.25 a minute and texts $0.03, and we tell you first.

Is there a setup fee or a long contract?

No setup fee and no long contract. Billing starts the day you go live. Month to month, cancel with 30-day notice.

Does it answer after hours and on weekends?

Yes. It answers your business number 24/7, nights and weekends included, and the lead is waiting for your team.

Do I keep my business number?

Yes. The receptionist answers on your own business number.

What happens when a caller hangs up?

When a caller hangs up before the conversation starts, they get a text back so the lead does not go cold. Texting turns on once carrier registration for your number is approved.

How do leads reach my reps?

The dispatcher sends each lead to the rep who covers that area and that service. If nobody confirms within 15 minutes, it moves to the next person on your list. Pro and Team also include live call transfer to a rep.

Who sets it up?

Our team does the setup on every plan: your number, the receptionist, dispatch to your reps and the owner app.

Can I export my data?

Yes. Export everything at any time: the leads, the records and the call audio.

Get started

Stop losing jobs to voicemail.

Pick a plan and our team sets it up, or talk to us first. We reply within two business days.

See plans Or book a call with our team